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Shipping Policies

Domestic Shipping

We ship within the United States via USPS Mail (two-four day delivery), which is $8 for shipping and handling. Any package with a value of $350 or more, will be sent with signature required upon delivery, unless otherwise requested by the customer.  We can also ship via other USPS classes and FedEx, from Ground Track to Next-Day Air. Please let us know if you want a class of service other than our standard USPS Mail.  Sunshine Studio is not responsible for any lost or stolen packages.

 

International Shipping

Most items can be shipped internationally via USPS First Class Mail for $20.  Delivery of First Class Mail takes 5-20 days. Contact us for the most up-to-date information about your shipped order.

Items shipped via First Class cannot be tracked or insured. Any loss or damage is the responsibility of the customer. Contact us if you want to use a higher class of service that may include insurance and tracking.

 

Express International Shipping

We can ship by International Express Mail for $30 and up depending on destination and weight. Express Mail takes 7-10 days (European addresses typically , with shorter times to European destinations and longer times to the Far East. International Mail shipments are trackable. Insurance is offered for International Mail shipments of some classes, but due to some bad experiences prior to 11/2013, we cannot guarantee that the insurance actually works if the the package is lost. Ask us for the latest available information. If you wish 2nd day air service for a small parcel, we can ship by UPS or FedEx within the USA for $50-$100 and $100-$500 international depending on size or weight. Paintings and other large items must be handled on a case-by-case basis, minimum charge $100. Shipping charges for UPS, FedEx and large items are billed at our cost. Customs fees, VAT and duty for items shipped to an international address are the responsibility of the buyer.

The best method of making international payments is PayPal. You will receive a good exchange rate and the transaction will be promptly handled. International credit cards are more of a problem. The address verification process is different from domestic cards and our credit card processor may not accept the transaction. We can usually force the transaction to be accepted, but this process takes one additional day. We require 10 days for international credit card transactions to clear before shipping the order. Our local banks have trouble with international checks and money orders in these times of international scams. We do not recommend international checks or money orders. We can accept such transactions, but need 10-15 working days for the check or money order to clear before shipping.